Eckerd Connects Workforce Development, Adult Programs
Eckerd Connects' Workforce Development program aligns with the Workforce Innovation and Opportunity Act (WIOA) through partnerships and strategies to provide career pathways and supportive services needed for adults and dislocated workers.
Training services included occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene or implement industry or sector partnerships.
Please follow the link for more information about our Workforce Programs: https://eckerd.org/workforce-development/
The Youth Program Manager is primary assigned to assist the Operational Director or Area Manager with the day-to-day supervision of the project. This position typically operates programs with a single customer including fiscal oversight and program billing. The Program Manager will supervise and direct front line project staff while working together with a mentoring operational leader to build partnerships to secure additional/sustaining funding including assisting with grant development. The Program Manager is responsible for the coordination, operation and performance of the program. The Program Manager provides/assists with front line staff training. The Program Manager will lead the front line project staff to ensure that student outcomes and contract performance are met on a timely basis. The Program Manager develops relationships with other community service agencies and identifies those agencies that will provide services not directly provided by Eckerd Workforce. The Program Manager manages and tracks the student incentives/skill invoices process & procedure as well as the monthly project performance reporting. The Program Manager manages the process of recording case notes, goal attainments, and program outcomes into the funding agency data management system and will fill in for front line staff when required. The Program Manager must be knowledgeable in WIOA and WIOA data management systems and able to stay current with changing legislation. The Program Manager must pursue methods of increasing performance through implementation of continuous staff training.
Ensure that all programs are on track to meet or exceed contractual performance goals within the guidelines of the operating budget and program deliverables.
Staff Training & Development a minimum of one training session per quarter with documented evidence of 80% staff attendance.
Conduct business development activities and assist the Regional Manager in responding to RFP’s, grant opportunities, in an effort to grow business in the Region.
Community outreach service agencies to assist where necessary to fulfill delivery of contract compliance.
Other Duties Include, But Not Limited To
Participate in training as required.
Ensure adherence to Eckerd’s Policy and Procedure Manual. Report any acts, incidents, or conditions that reflect the possibility of inappropriate staff-to-youth/family relationships.
Report any use of physical force and all unusual incidents per Eckerd policy and state guidelines.
Perform other duties as assigned or needed.
Education: Related Bachelor’s Degree (social services, counseling, business) from an accredited College or University.
Experience: 3+ years relevant work experience. Past experience working with the targeted population.
Skills: Drug free, clear background check relevant to working with young adults. Experience with at-risk youth, particularly in workforce, employment and training. Demonstrated proficient in using Microsoft Office applications, VOS or other online database tracking systems. (XP) Hardware knowledge a plus. Possess a valid driver’s license and reliable transportation to facilitate travel through the assigned area. Ability to maintain a leadership role with the students to motivate and influence positive behaviors. Excellent verbal and written communication skills. Knowledge and or experience with classroom management techniques. Well-developed presentation and facilitation skills to engage students to meet program goals. Identify and recruit target population of clients and employers. Ability to deliver program curriculum/objectives in classroom/simulated workplace environment. Provide assessment of youth and make enrollment recommendations. Manage and complete paperwork on time with accuracy. Assist in establishing linkages with other community service related agencies. When permitted, input data, as appropriate, in the MIS system, work with project connected staff. Place students in Employment / Internship opportunities. Case follow up and documentation for students who have exited the program. Provide input to project coordinator and make recommendations for improvements to program. Plan, organize, and arrange award ceremonies, other duties as assigned
Other: Must be free of communicable disease. Must meet criminal background check requirements. A valid driver's license and a vehicle with appropriate insurance coverage, if required to drive in the course of performing assigned duties and responsibilities. Must successfully pass a background screening process.
Travel: Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. Must have and maintain an appropriate and valid state driver’s license. Must be capable of extensive driving and travel.
Physical/Mental Demands: The environment is an open office/classroom type facility that is reasonably clean and comfortable. The incumbent is in a non-confined setting in which he/she is free to move about.
Eckerd wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:
- Health, Dental and Vision Insurance
- Group Term Life and AD&D Insurance
- Voluntary term life insurance
- Paid short-term and long-term disability
- Professional group liability insurance
- 19 days of Paid Time Off the first year
- 8 paid holidays
- Flexible spending accounts
- Retirement savings plan with employer match up to 5%
- Mileage reimbursement
- Cell phone plan discounts
- Employee Assistance Program (EAP)
- Employee Referral Program
- Flexible work schedules
- Employee Wellness/Well-Being program